General purchase, delivery and payment conditions of:
3 Inventors Limited
1 Athalassis Street, 2109 Aglantzia, Nicosia, Cyprus
Telephone: 700 75 700
Email: ask@3inventors.com
Company Registration Number: HE 439718
VAT Number: 10439718W
1. Introduction
Welcome to WorkforcePi, provided by 3 Inventors Limited.
These Terms and Conditions (hereafter the "T&Cs" or "Agreement") outline the rights and responsibilities regarding your access to and use of the WorkforcePi Software (hereafter the "WorkforcePi") provided by 3 Inventors Limited (hereafter the "Provider").
By using WorkforcePi, whether through web-based platforms, mobile applications, or other supported computing systems (hereafter the "Software"), you (the "Customer") the business entity using the Software agree to comply with these T&Cs.
("User") refers to any individual accessing the Software, including employees and managers.
2. License
- •The Company grants Customers a limited, non-transferable, non-exclusive license to use WorkforcePi for business management.
- •The on-premise application is installed on Customers' systems, while the web platform is hosted on the Provider servers.
3. Services Provided
- •On-premise Windows application that records employee attendance on a local device, including during internet-connectivity interruptions, and synchronises the recorded attendance with the central platform once connectivity is restored.
- •Web-based manager platform (hosted on 3 Inventors Limited servers) for rota planning, attendance reconciliation, and manager review and approval of workforce records to produce payroll-ready data.
4. Subscription & Payments
- •Active Employee Seat. An "Active Employee Seat" is a unit of licensed WorkforcePi capacity that permits one registered employee to be active for workforce operations at a time. Registering an employee record does not, by itself, consume a seat. The number of employees active at the same time may not exceed the number of Active Employee Seats purchased. Seats belong to the business subscription, not to any individual employee, and a freed seat may be reassigned to another registered employee.
- •Capability Tiers. WorkforcePi is offered in capability tiers — Core, Enhanced, and Operations — which determine the features the business is entitled to use. The number of Active Employee Seats determines how many employees may be active simultaneously; it does not determine which features are available. Feature access is governed by the tier.
- •Billing Basis & Commitment. The subscription price is charged per Active Employee Seat per month, at the rate for the selected capability tier, in line with the then-current published price list. The business selects a billing commitment of Monthly or Annual. An Annual commitment may carry a commercial discount.
- •Seat Increases. On a Monthly commitment, additional seats take effect immediately and are charged pro-rata for the remainder of the current billing period. On an Annual commitment, additional seats may be added mid-term, take effect immediately, are charged at the standard (non-annual-discounted) seat rate, and are charged for the remainder of the annual term.
- •Seat Decreases. A reduction in the number of seats takes effect at the next renewal. No mid-term refund or credit is issued for a reduction. Before the reduction takes effect, the customer must reduce the number of active employees to within the new seat limit.
- •Tier Upgrades & Downgrades. A tier upgrade takes effect immediately on commercial processing, and the pro-rata price difference for the remainder of the current period is charged. A tier downgrade takes effect at the next renewal, with no mid-term refund for the unused higher-tier capabilities.
- •Annual Commitment. An Annual customer commits to the selected tier and seat capacity for the annual term. Deactivating employees frees seats for reassignment to other registered employees, but does not reduce the committed paid capacity for the annual term and does not generate a mid-term refund or credit.
- •Renewal & Cancellation. Any pending seat or tier changes take effect at renewal. At renewal, the customer selects the committed capability tier and seat capacity for the new term. A customer choosing not to renew retains access until the end of the paid period, after which the subscription lapses. Except as required by law, fees already paid are non-refundable.
- •Payment Processing. Subscription fees are currently arranged directly with the customer (for example, by bank transfer). We do not process card payments through a third-party payment provider on this platform at this time. Any future online-payment provider and its data handling will be described here before it is enabled.
5. User Responsibilities
- •Customers and Users must not misuse or alter the software.
- •Only authorized personnel should access the manager platform.
- •Users must ensure compliance with local labor laws when scheduling shifts.
6. Data Handling & Privacy
- •Workforce attendance and related operational records are retained for 24 months to support reconciliation, payroll preparation, and record-keeping obligations, after which they are archived and/or deleted in line with our retention schedule.
- •No personal data is shared with third parties, except for hosting services and payment processing.
- •For GDPR requests, contact privacy@3inventors.com.
7. Limitation of Liability
- •We strive to keep WorkforcePi available at all times, but we are not liable for service disruptions.
- •3 Inventors Limited is not liable for any indirect damages or business losses from software use.
- •WorkforcePi is provided "as is" without warranties.
8. Governing Law
These terms are governed by the General Data Protection Regulation ('GDPR'), the ePrivacy Directive ('ePD'), and any national laws implemented in connection with the legislation as mentioned earlier.